Privacy policy

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you navigate our website.

A. Information You Provide Directly:

Contact & Appointment Details
‍When you book an appointment, submit a contact form, or call us, we may collect your name, phone number, email address, preferred barber, appointment date/time, and requested grooming services.

Payment Information
‍When paying or reserving an appointment online, payment processing is handled by secure third-party payment processors (e.g., Stripe, Square, or booking platforms). We do not store full credit card numbers or security codes on our servers.

Communications
‍Records of messages, inquiries, feedback, or reviews you submit to us.

B. Information Collected Automatically:

Log & Device Data
‍IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

Cookies & Tracking Technologies
‍We may use cookies and similar technologies (e.g., Google Analytics) to improve website functionality, analyze traffic, and enhance user experience.

2. How We Use Your Information

We use the collected information for standard business purposes, including to:

Comply with applicable legal, accounting, and regulatory obligations.
Maintain, protect, and optimize the performance and design of our website.
Process transactions and service payments.
Respond to your inquiries, customer service requests, and questions.
Send appointment reminders and notifications via SMS, email, or phone calls.
Schedule, confirm, modify, or cancel your grooming appointments.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:

Service Providers
With trusted third-party vendors who assist us in operating our website, scheduling appointments, sending SMS/email reminders, and processing payments (e.g., booking engines, hosting providers, analytics services).

Legal Compliance
‍When required by law, court order, or governmental authority, or to protect our rights, property, and the safety of our clients and staff.

Business Transfers
In connection with any merger, sale of business assets, or acquisition of all or part of our business.

4. Text Messaging (SMS) & Email Communications

By providing your mobile number and email address, you consent to receive transactional messages related to your appointments (such as confirmations, reminders, and schedule updates).

You can opt out of marketing messages or reminders at any time by following the unsubscribe instructions in the email or replying "STOP" to SMS messages.

5. Cookies and Web Tracking

You can instruct your web browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features or forms on our website.

6. Data Security & Retention

We implement reasonable administrative, technical, and physical security measures to safeguard your personal data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links

Our website may contain links to external platforms (such as Google Maps, Instagram, Yelp, or third-party booking tools). We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our online booking and website are not intended for unsupervised use by children under the age of 13. While we provide children's haircuts ("Kids Cut"), personal details for minor appointments must be provided by a parent or legal guardian.

9. Your Privacy Rights (New York & US Residents)

Depending on your jurisdiction, you have the right to:

Request access to the personal information we hold about you.
Request corrections to inaccurate or outdated personal details.
Request the deletion of your personal information, subject to legal and operational requirements.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Business Name:
The Cutting District

Address:
265 Columbus Ave, New York, NY 10023

Phone:
+1 (646) 386-7320

Email:
info@tcdbarbershop.com

Website:
https://tcdbarbershop.com